Privacy policy

Privacy Policy

Last updated: June 30, 2026

Calm Lumina (“we”, “us”, or “our”) operates the website calmlumina.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or make a purchase.

1. Information We Collect

We collect information that you provide directly to us, including:

  Name, email address, shipping address, and payment information when you place an order

  Information you provide when contacting customer support

We also automatically collect certain information through cookies and similar technologies when you visit the Site, including your IP address, browser type, device information, and browsing behavior.

2. How We Use Your Information

We use the information we collect to:

  Process and fulfill your orders

  Communicate with you about your order, account, or customer service requests

  Improve our website, products, and services

  Send marketing communications (you may opt out at any time)

  Comply with legal obligations

3. Shopify and Third-Party Service Providers

We use Shopify as our e-commerce platform. When you make a purchase, your information is processed and stored by Shopify in accordance with Shopify’s Privacy Policy. Shopify may also collect data through cookies and tracking technologies.

We may share your information with trusted third-party service providers who assist us in operating our business (such as payment processors, shipping carriers, and email service providers). These providers are only given access to the information necessary to perform their functions.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site, analyze traffic, and personalize content. You can manage your cookie preferences through your browser settings.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

6. Your Rights

Depending on your location, you may have the following rights:

  Access, correct, or delete your personal data

  Object to or restrict processing of your data

  Request data portability

  Withdraw consent at any time (where processing is based on consent)

To exercise these rights, please contact us at support@calmlumina.com.

7. Children’s Privacy

Our Site is not directed to children under 13. We do not knowingly collect personal information from children under 13.

8. International Data Transfers

Your information may be transferred to and processed in countries outside of your country of residence, including the United States and Canada, where Shopify’s servers are located.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last updated” date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

support@calmlumina.com